Founded in 1977 by Nelson Arcos, and with over 35 years of experience in the local market, the company has always focused on meeting all the needs of clients in highly specialized medical areas, both in the public and private sectors, through high standards of quality, service, and advice. Currently, we have a staff of professionals, technicians, and sales representatives who are highly specialized in various areas of complex medicine.
About us
Quality Policy
We only offer products with Guaranteed Quality with the aim of making the work of healthcare professionals easier, taking into account the main objectives of the well-being and quality of life of patients.
Mission
- To be market leaders in providing high-quality, high-tech medical products, bringing innovative research processes and scientific advancements to healthcare professionals and patients, aimed at improving health and extending life.
- To be market leaders in providing innovative research processes and scientific advancements to healthcare professionals and patients, applied through high-quality, high-tech medical products.
- To develop a dedicated workforce committed to our objectives in an environment conducive to their professional fulfillment.
- To provide a fair balance between quality and prices through appropriate profitability.
Objetives
- Continuously surpass ourselves, leading in Medical High Technology.
- Improve the Health of the Community.
- Offer service at levels of Excellence.
- Develop in an environmentally sustainable manner.
- To meet our customers’ needs to a greater extent by providing increasingly efficient solutions.
- To provide constant technological support and assistance to the medical community.
- To improve and develop our portfolio of products and/or services.
Values
Ethical
- Commitment to the health and quality of life of our country.
- Integrity in our day-to-day operations.
- Respect for people.
Professionals
- Constant quality and innovation.
- Training and continuous improvement.
- Fair profitability through quality products and services.
Profile and Philosophy
Service
Service vocation is our priority. We offer personalized professional attention based on warm customer service, aiming to maintain open communication with our clients, professionals, suppliers, and patients. Our goal is to inform, assist, and provide them with the most suitable product for their needs while strengthening relationships with them on a daily basis.
Expertise
Through our trajectory and know-how, we have built a dynamic and highly differentiated technological profile in various medical fields. Our guiding principles are ethical values and a strong commitment to people’s health. Our highly qualified personnel conduct themselves with professionalism, ethics, and responsibility, in alignment with the company’s mission.
Technology and Quality
Through our relentless pursuit of the latest and best technologies available in medicine, we are pioneers in providing high-quality medical products and services. With the goal of extending and improving people’s quality of life, we constantly bring advanced products to the medical community while providing training in cutting-edge medical technology. We comply with current regulations in the introduction of new products and medical devices.
Staff
The quality of our human team is a pillar at Arcos Biomedical, and we are convinced of the fundamental importance of recognizing their value and creating an environment that fosters their development.
